ORDER STATUS

Track my order

See exactly where your parcel is. Every order ships from South Africa with tracking.

We e-mail you a 6-digit code. Enter it and you see every order, its status and the live courier tracking. No password needed.

2-5 business daysMost orders arrive within this time, anywhere in South Africa.
Tracking by e-mailAs soon as your parcel leaves, we send the tracking number.
Real peopleSomething not right? We sort it out, Mon to Fri, 8:00 to 17:00.
No e-mail from us, or still cannot find your order?

Check your spam folder for an e-mail from ROOTED first. If it is not there, send us your order number and we reply with the tracking details.